Yep. That’s how I ended up with a whole new engine in the jeep at 33,400 miles. Went in under warranty to have the intake coolant leak fixed. Dude used an impact and broke every bolt, drilled out the holes but did so at the wrong angle to where new boots wouldn’t go in, he tried to cover it up using something like jb weld and gluing the intake down... then after getting caught, his manager let him try to put new heads on, using the impact again, broke not one but all the head bolts off in the block. At which point after a complaint filed by me, they flew in a service inspector from the warranty hq in CA, who then made the dealer replace the entire engine using a different mechanic from a different dealership. 65 days later, I got my Jeep back.