Stop in for a cup of coffee
I just got about the best phone help from Verizon that I can recall since moving to Pa. :)
Ironically it was to clear the way to transfer my phone number to another service. :rolleyes:
The online 'chat' person actaully gave me a good number that got a human in less than 2 minutes and without a bunch of dumb questions.
The best part was when asked why I was leaving, I told her I was done with the misrepresentations etc - and she said she understood. (ah maybe)
Then of course at the end she has to say "Thank you for using our services,etc." LOL
Still 100 times better than a previous call where I said I just wanted phone, no internet, and at the end of the call, the guy has to read the script trying to get me to buy TV service. :BangHead: