Stop in for a cup of coffee

zkx14 said
We got our internet back tonight, ahead of the scheduled visit tomorrow morning. Just ran a few speed tests. Ranges from 1.6 to a blistering 2.2Mbps lol. They found the problem in the line a little ways up the road. So if I had an appointment for tomorrow and someone else had an appointment for today. Wouldn't that mean they called in before I did? So, it would seam they already knew there was a problem before I called. Yet they 'ran a test' and told me my line tested good. All the way into my house! I asked them how they did that and they of course had no good answer. I actually thought the problem might be between the house and pole. But they found the problem like a quarter mile away. So were they flat out lying, or just how crappy is there test? Or is it because their signal is so F'ng slow it got lost?

There are limitations to how far and how fast they can push a DSL signal from your phone company. That speed sounds pretty normal for people that are just on the out skirts of their service boundaries.

There are people that can't get the signal at all because they are past the 3 mile range from the phone company's main junction boxes.

After 3 miles from the junction box the the singal does a nose dive. They can go into the junction box and turn up the speed (pressure) but then it gets to the point the signal will blow out the side of the copper wire as it is trying to get to you. Much like a garden hose that has a blow out in the middle of the hose, spraying out water as you are trying to use it.

General rule if you are inside the 3 mile range then you are in a position to get the 5 mbps DSL service.

I have been through all of this over the years as I am right at the 3 mile range from the switch box. Average speeds are 2.5 mbps to 5 mbps. and feel lucky to get it, from Frontier Communications.