Cold Case Radiator review.

Actually ups or any company wants 3 inches of protective packaging around every square inch. So it makes the package, bigger and heavier making freight and insurance more$. So your rad and almost everything shipped does not meet their specs. They are actually taking our insurance money knowing they will almost never pay a claim. Exception is if it is lost, possibly. Kim

This is true. UPS has a good system instituted that basically no one follows, as they probably intended.

Regardless, I apologize for this whole scenario and am taking care of Colin now.