Stop in for a cup of coffee

dukeboy_318 said
That has to suck, for both. I imagine customer service reps are getting wore out. They’re often only a team of low wage workers stuffed in a tiny room

Would be a tough job right now. Not to mention how pissed off the customers are for waiting on hold for- days?
I keep reminding the wife how the people taking these calls must feel. Call center or whatever.