Stop in for a cup of coffee

My wife is trying to figure out the IRS thing. She thinks our $ is delayed cause she uses Turbotax? And might have to register? Not sure why that would be. The other thing is she is on disability, and I think those are processed differently. Will be nice to get the cash, but I'm working full time, so not changing anything here.
We did Turbo Tax this year and got ours. I dont think that is the issue.