Appliance reviews?

Hi steve, my buddy owns an appliance shop and he won't even sell or repair Samsung anything. He says they're extremely difficult to work on therefore expensive and parts are not high quality.
He sold me a top loader washer with a dial and wanted me to be sure we got one with a full size agitator as it helps you load the washer better and distribute weight more evenly around the perimeter of the drum.
Washer is a whirlpool and the drier is a kenmore electric front loader.
Hope this helps. Brian