I got a pleasant surprise in the mail the other day from the local tribal casino. I had tickets to see Bonnie Raitt in April, first the show was postponed, shortly after they closed the casino/resort completely. Since it was a cash purchase I figgered I would have to wait until they re-opened to get my refund or see if the show would take place at a later date. Problem solved, they sent me a full refund by mail.