Stop in for a cup of coffee
Buddy wanted to do an oil change on his van. I ask that he buys his own oil and filter. Comes back with wrong filter. 2 options, parts guy gave him the more expensive one of the 2,also the less common one.
when he first started in the store,he was a know it all smartass. I had a busy month,and my bill was 3 grand plus. He had no clue i spend that much in parts. He then realized im one of their bigger customers, top 3. Small town, lots of accounts but only a few businesses buy local. Napa makes a delivery run daily. So a few shops use them.