Exactly. I believe I mentioned this a few posts back, when Christine mentioned they've had multiple meetings on me.
They've made a conscious, deliberate decision to completely ignore a customer who is still under warranty as it's cheaper.
What a bunch of slimeballs.
Guess what, no one called me back from my multiple messages on Friday.
To those who have a 'good' trans, or have had great interactions with loser Passon and lying GFI, just remember this is the moment when they show their true colors.
I recall the perfect quote, iirc:
When someone shows you who they are, believe them.