I also never had a problem with them. And then I did. I spent two hours trying to find a phone number on their site. There isn't one. It's all computer run. When I tried to send $80 dollars worth of the wrong brake drums back it would have cost me $48 in shipping to do it their way, so I kept em. Now if I have any question whatsoever about getting the right part I'll buy it somewhere else. All that experience did was raise my blood pressure!
