A855 - 5 Speed
Ok people, time to wrap this up.
Here is what happened from last Wednesday to today.
7/15/20 Wednesday - no call back, no answer, so I waited until the eod and sent an email:
On this Friday 7/17 it will be 30 days since I sent the email below and we had a conversation regarding the attached letter and the refund of $6,004.86.
You stated the refund will be completed within 30 days, and although at the time I would have preferred the refund sooner, I thought it reasonable given the circumstances.
I have done everything you asked of me, including giving you time to contact Christine, which based on our conversations you have multiple times, and taking the onus to call you back at your convenience.
The reality is I am out pocket well north of the refund amount. 18 spline clutch and shifter handle for the A855, as well as the cost of a replacement 23 spline trans, and I still need a 23 spline clutch and shifter.
I need your assistance in making this a priority. I am proposing we meet halfway this Friday the 17th. That would reduce your drive to less than 2 hours one way.
I'm asking you to put yourself in my shoes. If you put a ton of money into your car, countless hours, did everything asked of you, and in a few weeks it will be a year since you were able to enjoy your car, and you still have to do it over again, what would you do, what would be your expectation?
Please respond as soon as possible as I would need to confirm my time away from work, as well as other arrangements such as childcare.