2019 Ram oil concerns

I have a hard time believing the spec is not syn.

That being said, double check what your manual says and what the receipt shows.

For 2 years the dealership put the wrong oil in my 1.4T Renegade.

They were using 0w20 which is the spec for the 2.4 NA engine instead of the Ferarri spec 5w40.

That said my oil changes were $45 if I paid for 2 at a time. That was a wash on cost vs me doing it myself.

After that promo ended (that 2 year period) the cost was going to be $96, so I opted to start doing it myself.
That's when I noticed they had been using the wrong stuff.

Mine also has a service indicator that "tells you" when to change the oil based on mileage, RPM, oil temp and time, rather than just arbitrary mileage.

The manual also states "when indicated, not to exceed 10,000 miles".

I never bought into the 3K mile interval even back in the pre-syn days.

All my cars get it at 5K (or when the lifters tell me), and I've never lost an engine to oil issues.