BAD EXPERIENCE with Stephen’ Performance

Stephens Performance does NOT guarantee their used parts. The reason I bought my speedometer through Stephens Performance is because they “guarantee” that their used parts. I called Stephens Performance to buy a speedo for my 1967 Barracuda.

What I received was a 1968 or 1969 speedo. 1968 and up speedos take a different cable so I had to spend a extra $50 for a new cable that fits. I install the speedo and it didn’t work. I called Stephens and they said I must have a bad speedo cable. I ordered a second cable based on what Stephens said. I installed the second cable and it didn’t work either. I called Stephens again and they said I am installing it incorrectly. Then I pay a garage for them to tell me my speedometer doesn’t work. I called Stephens and I was told they only “guarantee” parts work before they are shipped. I received the speedometer and it stayed in the box till it was installed so I know it wasn’t mishandled.
You have to understand their position... how many times have guys returned parts that weren't what was shipped... was damaged while waiting for the part to be installed or returned because they ordered the wrong part. People lie about this stuff everyday. So you have to see Stephens side of the story... and when you are dealing with 50 year old parts nothing is guaranteed.