8-3/4 hard to turn the wheels

Did he remove the button or spacer in the middle of the sure grip?

I am not sure what the thrust button or spacer in the sure grip is. My buddy said the thrust "bearing" does not need to be removed due to the different design of the green bearings. But I can ask the guy who assembled it if he did or not tomorrow. I will get back with you when I find out.

BTW, what happens if he didn't?