SCAM ALERT SCAM ALERT

Wife has been fighting with PayPal over an item that was broken on arrival. Ebay has agreed to refund the charges, but PayPal is refusing to refund her credit card.
Ebay will say you paid through paypal, get it from them as we dont deal in money. Paypal will tell you its not covered or some other BULLSHIT. That's right I said it. They came to bat for me once in 15 years, and just recently too. Took them 35 days but they refunded me 100% of a item not received. Why it took that long, I dont know.