Loved one in the hospital, POOR communication from the staff.

Sis got a call this morning....From her HUSBAND.
He remembers nothing. Complete blank slate. He remembers taking a nap on Friday, then waking up in the hospital. He was chattering on and on so if there was brain damage, it appears to be slight. Time will tell though. This does NOT excuse the poor communication of the staff though.
Thanks to all that cared to respond.