Stop in for a cup of coffee

I ordered a collapsible ladder and was told 9-15 days. They keep sending me "special offerings" on other stuff they sell. Its been 10 days and still no shipping information. Last night I fired an email to their customer service, and asked why they thought I'd buy anything else from them when I still hadn't received my original purchase.
A lot of places have notices on their sites about HUGE shipping delays. Even Home Depot and Walmart and I’m starting to see it on Amazon, specifically with baby stuff and household goods