Couple of our docs have the same sign. And when someone mentions they have been waiting for 45 minutes the receptionist just shrugs her shoulders.
Prior to the scamdemic....damn it I mean pandemic our GP was like yours. Hell, many times I had an 11a.m. appointment and got there at 10:30. They take the appointments as they show up, as long as it does not hang anyone up. My appointments are normally about 3 minutes long...nurse takes my vitals..minute or 2 later doc walks in and asks "the usual" and walks off. Unless he is slow and then he likes to sit and chat with us.
Yeah....ain't that great? I had an appointment to see a new doc. It was 20* and snowing so we left an hour early. Everything for us is at least a 35 mile drive, this doc was about 40 miles. We got hung up at an accident about 3 blocks from them. We parked the truck in the nearest parking lot and walked. Appointment was at 11:45...we walked in at 11:48. Cancelled. I refused to pay their stupid fee....they sent me to collections....