About our crap Internet service.
As some of you know I have a YouTube channel. (Mopers4us)
Some of you also know I am recently semi retired from my business as a computer and Internet tech after over 20+ years.
I have worked at and with multiple ISP’s over the last couple of decades.
Well here over the last few months our service goes off every day probably 50 times or more just long enough to read the message from our devices that there is no Internet connection, and then it comes back on again.
They know it’s happening in this area.
They have checked the signal at the local junction box and said there is a problem with the signal, but fix it? NOOOO.
They just say they don’t know where the problem is yet.
We pay for a gaming capable connection (300mb) over cable, so it’s not like weather or any above ground factors would be involved here generally.
In most of todays gaming it is mandatory to stay connected to the game server or it kicks you out of the game, and in some cases the only option is to start the game again.
I don’t game, but I use the net for all kinds of thing including YouTube for videos.
Our Son however is a gamer, and is getting himself a new game system besides his X box.
He’s fairly pissed off over the Internet access here, and as the one paying for it so am I.
The Wife uses the net a lot, but the stuff she commonly does isn’t affected by the problem that much.
She only really notices when it’s down long enough to keep an Instigram page or video from loading.
But if you know anything about online gaming you know any disruption in the connection will end your game instantly.
Well, I got a survey email from them this morning.
If I loose my service over it I can live with that I guess, but the next best service around here is DSL and we already ditched our 100 dollar a month business land line in trade for cell phones because of that regularly being down for days at a time.
Imagine, your business line being down for days??? WTF?
I guess my dream of sitting on a white sands beach with a drink in my hand when doing business is growing closer every day.:D
Thanks for letting me rant.
Sounds like you are on a cable modem.
It's been 10 years since my computer service business, but remember those Cable Internet Service Providers use the Cable Modems that are different types of animals.
As you may know, believe there are batteries in the cable modems as backup power when the electric glitches off and or used as a fail safe for the Voice Over Internet part of the cable service.
When we Rebooted the Cable Modems, we had to disconnect the actual cable from the modem and any power source from the modem. Also needed to disconnect or remove the batteries in the modem so that it would 100% let go.
Then when rebooting with a clean modem, it will start up as brand new again, instead of resorting back to the previous configuration with the batteries still in it not allowing it to let go.
Long story short, reboot the cable modem with no external devices or power plugged in, including the batteries. When powered down for 60 seconds, install batteries, hook up power source, reinstall the cable. Reboot the associated computer, then reinstall the assiciated ethernet cable back into the computer after both the computer and cable modem have rebooted.
These cable modems were always extra steps to get the customers back online reliably again.
Give it a shot, hope this helps.
Would be interested in your download and upload speeds of your current cable service.
speedtest.net
for the line speed test.
