Crap. Had to refuse my AMD order.

LO23M8B said

It's not the shippers fault and they sure don't have time to inspect your parts. It is AMD's. And they get shipped by one carrier to the local carrier. Then delivered to your home/business. AMD needs to step up and fix their problem. I just wonder if they treat the Chevy parts the same way or they just hired a outside co. to ship their products.

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The “shipper” is AMD, the “shipping company” is R&L (aka transportion company, carrier, etc), the “consignee” is RSie.
It is the shippers fault for lousy packaging as I stated. Then the carrier (aka shipping company) gets in on the act. In this instance the R&L driver picked up the freight, transported it back to his terminal, the dock personnel unloaded and then loaded onto another trailer, it likely went to their hub, got unloaded and then loaded onto a trailer bound for the destination terminal, then was unloaded and then loaded on the delivery trailer. In some cases it may only be loaded/unloaded/loaded and deliverered. In many cases the freight is handled quite a number of times. Each additional time is another chance for damage to occur, not to mention the ride in the trailer(s) with all the other freight. The shipper is supposed to package it so it makes it to its destination in one piece, the carrier/shipping company tears it up, but may investigate and try to deny the claim using “shipper packaging was insufficient” but ultimately they are at fault. The driver should have refused to pick it up, it likely was a claim waiting to happen. That’s how it works with LTL shipments such as this. As long as the end customer gets satisfaction is all that matters.