Classic Industries

Has anyone here ordered a headliner from Classic..? Specifically the ABS, tier grain vinyl..
I recently have and first received the sail panels, which were more of a clothy, foam backed material.. I called and they said that's the way it is...not really a vinyl type material.. I was confused, but said ok...however, one of the two were defective so they sent me out a new pair and said pick out the best two of the four..??? So I receive the new set and they're a COMPLETELY different material...more in line with a "vinyl" type material..and again, one of those two are defective...at least defective to me.
Now, I just got my headliner and it's the same as the first set of panels, a cloth, foam backed material... Just fed up and confused... Nothing but issues with this company... Nobody there can give me a definitive answer..
So if anyone has an ABS, headliner from Classic, can you tell me what you ordered and what the material is like..? TIA..!