1965 MMP's Barracuda Hemi swap! The Ever Changing Build

MM, it stinks that you couldn't get the support you were seeking. Sounds like you played the "get more with honey than vinegar" card very well, I commend you. My project has been sitting for years, you know how life gets in the way, but I'm keeping my truck (see signature) going strong and usually the folks I deal with are top notch with customer service. The "usually" was only one instance where all I was looking for was answer to a question on what the outfit produced/created, I too played the honey card and basically got same as you, "I don't have time to talk with you", but I got a hang up. Not a happy customer but being they created the item there was no one else that would remotely have an idea. The next day I decided to send an email to the outfit. I began with my name is Joe and yesterday I called for information regarding your product, an answer to a question if you will. Unfortunately the person I spoke with, I forget his name, must have been having a very bad day as he told me ... and hung up on me. I'd really like to get the answer to my question. I'd like to mention that I have a thread going on a forum with well over *** members, which is xx pages with many folks following along. I'd like to share with them the great customer service I received with the answer to my question. I'd appreciate it if you could call me at - listed phone # - when convenient for you. It should only take a few minutes of your time.
Thank you in advance,
1st & last name
Name of forum
Member since 05/2001

The next day the guy called apologizing and provided the answer, and thanked me for my business asking if I could send him a link to my thread...
I did and gave accolades to the customer service I received.

Might consider giving that a try. Worked for me.