Stop in for a cup of coffee

Small rant here, medically related. Had an appointment at 12:45 pm today for a minor procedure. Got there at 12:35, checked in. They made me wait until 1:45 !!!! before they took me back to the waiting room. 15 more minutes there, then the procedure...5 F'n minutes. Can not understand why people are so inept, incompetent ........Got home at 4pm......Rant Over...:wtf::mad::mob: