When you pay $1200 for an AAR hood, you expect more from Stinger Fiberglass
I agree with some of the posts above - they owe you money!!!
Check it over really well to make sure there isn't any other damage that would make it unusable and then send them a politely worded e-mail detailing the damage and asking for $?????. It should be enough to get it fixed AND cover you for your time and trouble. Let us know how this shakes out. If he balks, send him a link to this thread.