I understand both sides of the argument here, but if you remove emotion and apply logic, returning it for a refund will most likely cost more than repairing, which would be negligible given the prep work required to paint the hood anyway. Then comes the question of who pays that freight bill? What if it’s further damaged in that journey? Who’s responsibility is that? The rabbit hole just goes deeper. Logic dictates that keeping and repairing is the least costly path forward for all parties involved. If anything comes of this, maybe the manufacturer comes up with better packaging and the trucking company hires more caring package handlers.