When you pay $1200 for an AAR hood, you expect more from Stinger Fiberglass

He paid $800 ish, some tax and the rest was freight. That should have all been broken down to make things clearer. I’m not dismissing your point, but in reality it’s an easy fix for anyone doing the prep, paint and bodywork on the hood which has to be done regardless. If he can’t do it himself, he’ll be paying someone to it anyway and the fiberglass work is negligible at that point. I’m not defending the manufacturer or the trucking company as they both share responsibility, but if they won’t offer anything up in the interest of customer satisfaction, any path he chooses besides keeping and repairing it is only going to cost him time, money and frustration....

You make certain points that I believe to be true.

But I also think that letting things go is why we are where we are in many aspects of customer service and the quality of products. I value my time and money. The OP shouldn't have to spend any more of either.