I do ! I have heard this same thing about Craftsman. I have no receipts for Craftsman stuff, all of those came hand me down, swap meets, or buying other guys stuff, I guess. I've had the same Snap-On guy, off and on, since my first tech job up to today at my own shop. Over 30 yrs. Now he's having health problem and never comes around. I have some very important tools I need replaced, called him once three weeks ago. Don't want to be a dick, but......