Be grateful that your car isn't there. Too many times cars sit in the corner of shops waiting to be worked on during a slow period. Jobs promised in weeks become months and then become years.
Tell me about it. I have a tale of two shops. One I am not dealing with but my Dad and his friend uses. Just met the guy and he has it going on.Organized, clean shop. Works on draws. Writes up a contract. Wants to get the car OUT of his shop ASAP so they work on one at a time and don’t have customers cars piled up waiting. I will be using them in the future.
Currently, in another shop, my Valiant has been tied up, mostly sitting idle, for 3 years and 5 months. Tons of excuses from Covid, people quitting because Covid Unemployment money was an easy hustle, parts delays, employees getting fired for stealing, ….. on and on. The best way to describe the shop is 10 lbs. of **** stuffed in a 5 lbs. sack.
Go with the shop that is the cleanest and writes a contract.