Hello dartfreak75,
We are sorry to hear you were unhappy with the window cranks you purchased.
Please PM us with details and we will conduct a review of the product in question.
We are always interested to hear from our customers about their experiences with the various products we distribute.
If there is ever an issue with a part, please do not hesitate to reach out to us here with a private message so we can determine if there is anything we can do to improve the product.
And as always, we will strive to make things right in the rare instances where there has been an unhappy outcome.