When you pay $1200 for an AAR hood, you expect more from Stinger Fiberglass

Just came across this thread. Last year I ordered a 6 pak hood for the Coronet and it was delivered by OD. The driver and I unloaded the box and saw a two gashes in the middle of the box; one was a graze but the second clearly got into the box. It was apparent someone lifted the box with a forklift, even though there were stickers "Do Not Lift With Forklift". The OD driver waited while I opened the box and sure enough, there was a fairly deep gash about 10" long in the middle of the hood. I asked the driver what to do and he said I should reject the shipment as damaged (the driver was really cool).
A week later I'm on the phone with a pretty annoyed rep from Stinger; their position was the same as noted above, that the damage was minimal enough to be fixed. True enough, but I'm not a body man so I told her I just took the advice of the driver.
It was a cordial conversation, and in the end they shipped me a brand new hood with more packing material (at my request).
I ended up with a nice hood for no extra cost, although I was surprised at the minimal packing (even the second time). But, the first shipment would've been fine if someone at the OD warehouse didn't run a forklift through it. Best advice is to open and inspect the contents with the shipper present, take pictures, and reject it if there's a defect. Once the contents are back in Stinger's possession they have to deal with the customer.
I think Stinger's policy (not that I agree with it) is that customers can fix minor blemishes and major shipping damage will be covered by OD.