Holley Sniper Issues

Called Holly, spent about 30 minutes checking over everything with the tech on the phone, let him listen to how if I poured a little gas down throttle body it would fire right up and run till it used that gas. They said send it in we will take care of it. I was impressed cause I bought it a year ago, that's why I went with Holley heard they had better cust. serv. than FItech