I'm waiting on a hood from AAR/Stinger right now. I placed my order after this thread was started and I was very hesitant to do so. After calling six places only two made the hood and the other place had worse reviews.
My experience so far:
Placed the order over the phone. Women taking the order was great. Very friendly. Said no less than 4 times not to sign for the shipment until I inspected it.
Received invoice almost instantly. Then received a shipping notice much sooner than I expected.
Went to pick up the hood and saw very little damage to the box. There is a giant red/orange sticker on the box that says to inspect for damage before signing and accepting. I throughly inspected the hood and everything looked great. No chips or damage anywhere. Then I noticed it was the wrong hood. I regected the shipment. I called them and left a message explaining what happened. Monday morning I called again and they were already trying to take care of it. Very apologetic. Recieved a new shipping notice this week which I thought was impressive.
We will see how the new (hopefully correct) hood is.
This thread has blown up pretty good. I'm not saying it was handled correctly by AAR. But I do wonder how it would have turned out if the OP inspected it and rejected it due to the damage.