When you pay $1200 for an AAR hood, you expect more from Stinger Fiberglass
A) if you paid by Credit card, Do a charge back, send them a link to this forum and your email conversations with Stinger to help your case. Let the CC company fight for you!
B) make a video and incorporate your orig pics when you opened the package and discuss the whole thing, put Stinger in the title and post on youtube, that will help get the word out to more people!
I do vintage VW parts for a living, we do get things that get damaged, but we ALWAYS take care of the customer first, then we deal with the shipper since it is NOT the customers fault, it's between us and the shipper, and if it was our fault we find ways to make sure the damage doesn't happen again, and change how we ship. We used to ship VW Ghia windshields in a crate to protect them, but a good 50% would still get broken by UPS (I only use fedex now) since UPS suggested we ship in a crate, we came up with a solution of a custom box and large foam block and ship all over the country now (with fedex) and now rarely will one get damaged, they have to try extra hard!