I can't remember where, but one parts store I went in had a computer terminal for customers to use!
I worked at Advance Auto Parts for 6 months as an assistant General manager. Was promised to become the General Manager of the first store that came available near me. One day a guy calls looking for "the manager who trained him". When I asked what store, it was one 2 miles from my house!! I helped him with his question, then started looking for a job. Had a better job in a month.
I really liked helping people by knowing what they wanted...sometimes better than they did. I also enjoyed training the young guns who wanted to learn.
But yeah, it was another case of a bad district manager.