I'm not sure any of them are "better than the others." I'm particularly perturbed at NAPA which at one time was sort of the "top of the heap" for quality. Not only is their junk, junk----but the local store here the help is kinda junk, too.
Yea that is one of my complaints with all the auto parts stores, their help is helpless. I used to work for Autozone so I know exactly what your talking about.