Yup... thus far;
1. nobody answers their phone
2. If they do "that guy isn't here"
3. they flat out say they won't work on a classic car
4. We'll call you back (that's in-person or over the phone if they do answer)
5. I'm booked until late August or September
6. Won't work on what we didn't install
7. Shorthanded
Had a guy stand there and run on about how "state of the art" their brand new alignment machine was... then tell me they won't do my car
Had another place that I wandered the bays (6 of them, all full) looking for someone and eventually followed the voices to the break room. Well, "that guy" wasn't in today...
And another spot I got the words "Front end." out and he cut me off with "we don't do nothing with tires"