Stop in for a cup of coffee
Yup, hardware/software issues.
So my iphone has 256 songs stored in it. My old phone has 990. So what has transpired to remove so much music from my library? Well i connected with apple, and they have no clue or wont tell me. Example, these 4 albums are on my old phone. Only one shows up on new phone. The technical support people have no solution.
Loaded old phone into my pc,and tried to get it on new one. Music on pc disappeared. Frustrating.