Assholes like this and those that scam people out of their savings need to have the book thrown at them, be beaten by the book, and buried with it out back of the prison they spend the rest of their miserable life in. Make the punishment for crap like this so severe that the price isn't worth it, and you'll start seeing behaviors change. As it is now, these crimes are brushed under the rug while peoples lives are destroyed.
Hope you have a positive result with this clown.