If you mean this, then you are the problem. Maybe the way you write your instructions are worthless.
READ the comments in this thread. There are people that DO read directions and if you don't include them in the packaging with the products,, you are doing them a disservice.
Hire an expert...screw that. If your product has multiple components yet don't come with directions with measurements and helpful tips, you are worthless to many customers.
Your terrible suggestion at the bottom shows your arrogance and lack of respect. YOU are the very inspiration for this thread.