Stop in for a cup of coffee

UPS online help is no help, went to redirect page to try to change delivery address, can't do that oversize package, ok how about date. Tried 4 times, charged 4 times from Paypal but date change didn't go through due to "sorry, we're having problems" on the site. Rant over!
That sounds like a bad situation, charge you for these days but yet they can not change anything, sucks!!