Parts! Bend over AND smile! short rant!
I have a trade account with a local parts store that gives me a discount so I used to shop there exclusively. One day I needed a part immediately and it was over night for these guys. I tried a different store and they had it in stock.....Off the street, it was 30% less in price (exact part #). I questioned my store about it and said that they could match the price......Told me that I had to shop around. Guess what, I only use these guys now when absolutely necessary. I told them that they were losing about 3 grand a year, and they didn't seem to care.