Just need to vent about US Bank.

harrisonm said

One time we were home on leave and decided that with a new baby, a station wagon might be a better way to travel. So we went to the local Chevy dealer and looked at a Malibu Station wagon. We really liked it, so we bargained for the best price, and then I called the toll-free number for KF. The loan officer asked me how much I needed and said they would deposit that right away and mail me the loan papers. The sales manager asked to talk to the loan officer. He was shocked that my bank was going to deposit the money in my checking account based only on a phone call.

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I had a similar experience with a bank that I used to deal with in the 1990s. I had bought my first house and got my mortgage through them, all with minimal fuss or aggravation, then about 6 months later I decided to buy a van to use for work. The dealer's in-house finance department insisted that I could not use the vehicle for commercial purposes, (what the hell business is it of theirs what I use my vehicle for anyway?) and would not give me a preferential rate unless I agreed. I called my bank, told them what was happening, and they simply said to write a personal check, the amount would be in my account immediately, and to come into the branch anytime the following week to sign the papers. I swear the finance manager at the dealer had smoke coming out of his ears!

:rofl:

On a similar note, I recently made a change to my insurance coverage on my vehicles, resulting in a refund of $1.00, for which a check was issued, it remains on a shelf more than a month later.