Just like this thread? It started out lamenting about people giving advice on FaceBook, then it morphed into people giving advice on FABO, and now we're talking about customers complaints on the service drive.
Sorta, - it was driving the vehicle to verify what the customer wants us to attend to, usually driving them to work/etc .
Sometimes an annoying rattle in the back, just needed the trunk opened, and the golf clubs shifted. . No charge !