I go in for tire repair and the man asks about my windshield wipers....?

If you went to the doctor for let's, say a cough and he spotted something that looked like it was cancer and he didn't say anything, that would be malpractice the same should apply to a mechanic. Most customers have no clue as to what is happening with their cars. Find a mechanic you trust and stay with him or her even when they move to a different shop.
Absolutely. Find someone with integrity, and they have a customer for life. I'm pretty skeptical in general.....It seems like everyone is digging into your pocket.....Maybe it's just the times......Or, maybe I'm turning into my dad :)