I go in for tire repair and the man asks about my windshield wipers....?

Not to "one up" you, but...

My wife had to take her RX350 into Lexus (Lexus of Wayzata, for you MN guys) recently for....something (I don't recall). They fixed the "something", but they also installed new wiper blades all the way around, without asking or notifying her! She raised a stink but got nowhere with them, so then she called me.

I got the Service Manager on the phone, and in a calm and even manner told him that I had just recently replaced all three blades myself (true fact), I still had the receipt, and I would be happy to send him a copy of it, so he had two options: Take their overpriced blades off my wife's car and put the ones I bought back on, or give them to us for free, otherwise I'd make a phone call to my aunt, who works for the Attorney General of the State of Minnesota (which is also true).

They couldn't find "my" blades, so they took their new blades off her bill, but left them on the car.

Will we ever go back to Lexus (of Wayzata) for service? Considering that it's now a 45 minute drive, one way, I sincerely doubt it.