And a repeat: No whine, gripe, complaint intended. I wasn't on the verge of starting one. I had an honest question to start with. Having asked about it a couple of times already, I was hesitant to pester them. I WAS curious about the lack of any input from them unless I asked about the status, and no timeline response I got was ever close to what eventually took place.
A 'Sorry for the delay. Our rebuild requests have gone through the roof. We have had some parts supply issues. We are getting them done as best we can. Now then, it's time for a beer!!' would have been appreciated.
I am glad the beast is on its way. As long as UPS doesn't drop it off the back of a truck, it will all work out (said Pollyanna).