Just go off the phone with a woman from the dealership.
She asked me a few questions and I told her I was pleased with the service and the lady service writer was really good but the labour charge was exorbitant. She said the Service Manager will get in touch with me and I'll also get a survey from Chrysler Canada.
Have to sharpen up my pen for that one.
Squeaky wheel gets the grease they say but I feel I was the one that got greased