Trans Shield/Scattershield Options/Alternatives

OK guys, there's more to this story. I have been giving CSR Performance every opportunity to do the right things, but it looks like that is not going to happen. If you're thinking of buying anything from them, here is my story...

I was originally placed on a waiting list for a CSR transmission shield in early May 2024. I understood that the item was back ordered 6-8 weeks. CSR contacted me on 7/1/2024 and informed me that the product was available. They were ready to take my credit card information and the order was placed. I was told the latest the product would be received would be 7/23/2024. When I did not receive my order, I started contacting them from 8/7/2024. Every time I contacted them, I got nothing but excuses to get me off the phone. I was told “I’ll call you back or I’ll call you back in 30 minutes”. I never received one return call from this company to this day. I have been contacting them several times per week since this time. I have been told the product will “ship next week or it is going to ship today or it’s going to ship tomorrow”. Every time I call, it has been another excuse to get me off the phone. Even though I have been understandably frustrated, I have maintained a respectful tone. At this point, I have communicated to them that I wanted to cancel my order and request a refund. I was then told “Let me call you right back” and no return call. So, this company charged my credit card over two months ago and I still have no product. I have searched on-line and have found very similar horror stories on Google Reviews and with the Better Business Bureau so this merchant has a history of similar activity with other customers. I have filed a charge dispute with my credit card company so I can only hope I can get my money back. Don’t give this company one dime of your money.

CSR Performance Products | Complaints | Better Business Bureau® Profile (bbb.org)