SSBC Returned Items (No Refund and Now Being Ghosted)

You know the old saying. The squeaky wheel gets the grease. I'd be squeakin like a ****. lol
You are correct.

The CC Company just stated that my case is still "under review". Apparently each case is subject to 30 Calendar Days for review, so I have until 27 October for a resolution from the CC Company. SMH